OUR VALUE ADD AND WHY IT WORKS ...

CRG employs business logic and experience in assisting clients and their legal counsel to find creative solutions that are practical, quick and cost effective. Disputes often seem to be impossibly bogged down and unsolvable with one or both sides heavily "dug in" to a position. We attempt to dislodge these impasses by having both sides look at the problem from a broad and realistic business perspective weighed against the alternative of a legal trial and all of its associated costs and uncertainty. We find that by using our business creativity and experience to generate ideas and potential solutions, both sides of the dispute more readily engage and drive toward identifying an outcome that is acceptable to all. Often the benefits go beyond resolving the dispute at hand by recognizing the factors that contributed to the dispute and implementing process changes that avoid a repeat of the problem and hopefully forge a strong continuation and growth of the pre-existing business relationship.

 

WHAT ARE THE MAIN STEPS IN A BUSINESS MEDIATION?

1) Both parties agree to pursue mediation to resolve a dispute

2) Initial Contacts Between the Mediator and the Parties

• The Mediator sets up the first meeting
• Ground rules are discussed and agreed to
• Agreement to any preliminary exchange of documents
  

3) First and Subsequent Meetings

• Identify the key issues
• Identify the interests of both parties
• Develop options for settlement and agreement
• Evaluate options and reaching agreement
  

4) Conclusion

• The settlement is recorded in an enforceable contract

Our goal is to assist our clients in successfully resolving the business dispute at hand first and, if appropriate, assist in suggesting process changes and improvements that allow both sides to exit as entities that are stronger and better able to serve each other.

CRG understands that in order to best assist the parties in reaching an agreement that is just and lasting, we must be able to relate to and understand the issues and processes being discussed or disputed. That is why we emphasize that we employ a  "Business centric" approach to problem resolution.